Frequently asked questions

What is the delivery lead time for my order?


For design service: 48-72 hours For printing service: i) Self collection Address: Blk 79 Ayer Rajar Crescent #04-04 Launchpad@one-north, 139955 Lead time: 3-7 working days ii) Shipping (Singpost) Lead time: 6-10 working days




How do I upload images for my order?


1. Visit https://wetransfer.com/ to generate a link for your image. 2. Copy and paste the link to the description of your order. Refer to the following image to see step-by-step on how to do it!




What file format do I need to upload?


Please upload the file in PDF (preferred) or JPG format.




Can I upload hard-copy or scanned-copy file?


No. Only soft copy files in pdf/jpg format are accepted.





  

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